How to Track a Ticket in Teamwork
Use Zoho Flow to integrate Teamwork Desk with Teamwork Projects, in atleast 186 different ways, without writing code. Automate any tasks that keep you away from what you do best.
CONNECT
Connect your apps and move data seamlessly
AUTOMATE
Automate redundant manual tasks and save your precious time and effort
ORCHESTRATE
Orchestrate your business process by integrating the apps you use efficiently
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All Triggers - A trigger kickstarts the flow
New agent reply
Triggers when an agent sends a reply
New ticket
Triggers when a new ticket is created
Updated customer details
Triggers when the details of a customer are updated
New customer reply
Triggers when a customer sends a reply
Thread edited
Triggers when a thread in the selected inbox is edited
New ticket note
Triggers when a ticket note is added
New customer
Triggers when a new customer is created
Ticket assigned
Triggers when a ticket in the selected inbox is assigned
New milestone
Triggers when a new milestone is created in the selected project
New person
Triggers when a new person is added
New task list
Triggers when a new task list is created in the selected project
New company
Triggers when a new company is created
New message
Triggers when a new message is created in the selected project
New person in project
Triggers when a new person is added in the selected project
New project
Triggers when a new project is created
New time entry
Triggers when a new time entry is created in the selected project
New task
Triggers when a new task is created in the selected project
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All Actions - Action are the automated tasks
Create ticket
Creates a new ticket
Create customer
Creates a new customer
Update customer
Updates the details of an existing customer
Unassign ticket
Unassigns the selected ticket
Link task to ticket
Links a task to a ticket
Update ticket
Updates an existing ticket
Reply to ticket
Adds a reply to the selected ticket
Assign ticket
Assigns the selected ticket to a user
Fetch customer
Fetches an existing customer by name or email address. You can choose to create one if none are found.
Fetch ticket
Fetches a ticket by ticket ID or keyword
Create time entry
Creates a new time entry in the selected project
Create company
Creates a new company
Create task
Creates a new task in the selected task list
Create milestone
Creates a new milestone in the selected project
Add person
Adds a new person
Create project
Creates a new project
Create message
Creates a new message in the selected project
Fetch company
Fetches the details of an existing company
Fetch project
Fetches the details of an existing project
Fetch tag
Fetches the details of a tag by ID or name
Fetch task
Fetches the details of an existing task
Fetch person
Fetches the details of a person by person ID or email address
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Zoho Flow is an integration platform that helps you connect your apps without any code. Automate complex business workflows within minutes. Set a trigger, add actions, use Delays and Decisions to create your entire workflow on an easy to use builder.
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How to Track a Ticket in Teamwork
Source: https://www.zoho.com/flow/apps/teamwork-desk/integrations/teamwork-projects/
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